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Posted on November 16th, 2009 by Tim Danton

HTC Touch HD2 review: first look

HTCTouchHD2The comparison between any smartphone with a large touchscreen and an Apple iPhone has become a cliché, and one we honestly try to avoid, but this time it’s 100%, completely and utterly unavoidable. What’s more, our early impressions are that the HTC Touch HD2 is in many ways better than the iPhone. And that’s despite the use of Windows Mobile 6.5, aka Windows Phone.

The Touch HD2’s most obvious iPhone-beating feature is its screen. Measuring 4.3in diagonally, it dominates the device, and unlike so many other Windows Mobile devices this one abandons the stylus – which frees HTC to use a capacitive screen rather than resistive. And the consequence of this is a far more responsive operating system to the touch: no irritating presses to get results, it just works.

Web browsing is a particular pleasure, with even complex pages like the BBC’s home screen appearing on-screen after a few seconds’ delay. You then double click on the area you’re interested in and it zooms up close. So far, it’s the closest you’ll get to a desktop-like browsing experience on a mobile.

The drawback is size, with the HTC Touch HD2 measuring 67mm across and 121mm high – it’s around the same footprint as a large box of matches. What makes this more than bearable is its 11mm thickness, 1.6mm slimmer than the iPhone and enough to make the HD2 barely noticeable in a pocket.

It feels great to the touch as well. The rubberised finish, metallic rear and huge screen give it the look and feel of an expensive piece of kit, and even the relatively heavy weight of 157g somehow adds to this sense of quality rather than just feeling like a burden.

HTCTouchHD2-04 There are four physical buttons on the front, all of which are logical: you can jump to HTC’s home screen by pressing the Home icon, or to the hexagonal list of apps which forms the main screen of Windows Mobile 6.5.

HTCTouchHD2-03 But we’re almost more impressed by what’s on the back: a 5-megapixel camera complete with LED flash and auto focus. All it lacks compared to “proper” compact cameras is an optical zoom (but how long before even that appears?). The photos will never win you awards, but they’re perfectly good for snaps and capture good amounts of detail.

With HTC’s excellent Sense software built on top of Windows Phone, you’ll rarely need to call upon the still-disappointing interface offered by Microsoft’s smartphone software: the Home screen defaults to a weather summary, complete with raindrops if that matches your weather (which it picks up courtesy of the GPS radio built into the device).

Swish your finger and you’ll jump to the next screen, whether that’s the web browser, including support for YouTube videos, or a set of your favourite apps. Though this does highlight a weakness that HTC can’t overcome: compared to the immense number of applications available for the iPhone, all of which meet Apple’s stringent quality control, the offering from Windows Marketplace is wafer-thin.

Then again, as Microsoft would argue, you get seamless synchronisation with Windows XP, Vista and 7, plus you benefit from all the mobile versions of Microsoft Office.

HTCTouchHD2-05 We haven’t had the opportunity to test the HD2’s battery life as fully as we’d like yet, but indications are that it will last for only a day or two of moderate use – and bearing in mind how often you’ll want to jump on the internet, take photos and generally show off, we suspect most will want to use the HD2 more than moderately. At least it charges via MicroUSB rather than a proprietary connector.

The final two comparisons versus the iPhone are price and storage. For storage, the HD2 loses out. It only comes with 512MB of ROM and 448MB of RAM, compared to the 8GB or 16GB of storage you get with an iPhone; you can expand the HD2’s storage via the microSD slot.

On price, it’s safe to say there’s far more choice when choosing the HD2, where the free market – the fact the HD2 is available from any mobile operator, not Apple’s chosen few – means you can get the HD2 for “free” from £26 per month. Note, though, that you’ll want to opt for a contract with Mobile Internet thrown in.

It’s too early for us to give our definitive verdict – we want to test the Touch HD2 far more thoroughly – but from this excellent start we’re convinced the HD2 will push the iPhone even more closely than the already impressive HDC Touch HD.

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36 Responses to “ HTC Touch HD2 review: first look ”

  1. jessie Says:
    November 16th, 2009 at 7:45 am

    I think the review is overly positive. The underlying Windows Mobile OS was designed for a stylus pen, not multi-touch. The ‘WinMo’ OS doesn’t know multi-touch.

    HTC has made this screen completely huge, so that the minuscule icons in Windows Mobile (designed for the stylus pen) will just be just large enough to be usable by your finger.

    The review says its massive size “will be barely noticeable” in a pocket. The thing is massive. I think it won’t fit in a large number of pockets and purses.

    And how about iPhone-like gestures? Let’s hear about how much of Microsoft’s Windows Mobile OS can recognise gestures. I don’t think any. HTC has bolted on its own interface to cover over Windows Mobile, like putting a rug over a dirty floor, but sooner or later you’re going to have to get down to the dirty and deal with Windows Mobile underneath.

    Let’s also hear about user-interface friendliness (at the OS level), and how easy or frustrating it is to upgrade the OS and applications at the app store.

     
  2. Griffo Says:
    November 16th, 2009 at 8:16 am

    Why oh why haven’t Microsoft got themselves in gear and sorted out the windows mobile platform?

    Well, my best guess is that having spent years enjoying far too much market dominance, they now lack edge and creativeness. Classic economics. Great shame, but thanks Mr Jobs, we’d all be using this “Windows 3.1 like” platform now if it was for you! Bless HTC too, for pasting over the cracks with the interface.

    We can only hope someone in Redmond has been working on Windows 7 Mobile or something!

     
  3. Mark H Says:
    November 16th, 2009 at 8:31 am

    I have had the HD2 over the weekend and I think HTC have managed to do a fantastic job with this phone. I was alittle concerned about it’s size but I find it is slim enough to be unnoticeable in the pocket. The HTC Sense overlay on the tweaked WM6.5 is a dream. The already, very good HD has had an overhaul and the HD2 is fast and completely useable with finger gesturing, even when modifying Exel spread sheets.

    A full 5 stars from me. Htc have done it again

     
  4. Paul Ockenden Says:
    November 16th, 2009 at 9:40 am

    I’ve been playing with one of these too, albeit only briefly.

    It’s an ugly girl (or boy, if you’d prefer a trip back to the 70s) wearing stunning make-up. And as such it’s very attractive.

    But as much as HTC has skillfully applies their Max Factor magic, there are going to be times when you’re exposed to the horror that is Windows Mobile (Sorry, Windows Phone) lurking underneath all that slap.

    If you’re sitting there on a train quietly fingering an HD2, and the person sitting opposite is gently caressing a phone that has natural beauty – one with no need to mask their ugliness – I think you’ll start to feel pangs of jealousy.

    Don’t get me wrong – HTC has done a brilliant job masking Windows Mobile. But is “they’ve hidden / overcome much of the bad stuff” *really* the best recommendation for a smartphone?

     
  5. Ralph Hardwick Says:
    November 16th, 2009 at 10:26 am

    The success of the iPhone is mainly down to the OS and the apps. I can’t see how any fair review could be in favour of a stylus designed OS over a ground-up finger touch / multi-gesture OS.

    Also, I don’t understand how you come to the conclusion that the web browsing is better than the iPhones? I sounds like it only supports double-tap rather than scalable zoom through pinching. What features does it offer over the iPhone Safari browser, which is basically just a desktop web browser?

     
  6. David Bradbury Says:
    November 16th, 2009 at 11:37 am

    I think so long as its running Windows Mobile, it will be a bit of a duffer. I made the mistake of getting all 30 company phones users a “nice” HTC Touch Pro as I wasnt allowed to get Iphones. Worst buying descision ever – although they did improve once they were re-flashed without all the T-Mobile rubbish. Awkward to use, slow, battery hungry, useless camera and MP3 player and overly large. They seem to need resetting regularly, unsensitive radio and doesnt switch between 2G & 3G very well (important when T-mobile’s coverage is next to non existant in our rural part of the world) Nice keyboard and does sync with Exhange 2007 are about the only decent features.

     
  7. alan Says:
    November 16th, 2009 at 11:41 am

    So Paul, are you going to tell us what exactly this uglyness is or are you just going to point daggers without any fact????

    Your post reads all fart no sh*t to me.

     
  8. Paul Ockenden Says:
    November 16th, 2009 at 11:45 am

    @alan – did you not read the bit where I wrote “the horror that is Windows Mobile (Sorry, Windows Phone) lurking underneath all that slap”? I don;t think I was hiding anything in that post!

     
  9. Ummar F Mahroof Says:
    November 16th, 2009 at 12:01 pm

    It doesnt ever matter so much that it uses Windows. However I will avoid it instantly and without any arguement if the processor is anything less than 600Mhz absolute minimum. I have been using touchscreen phones since they first came out and used windows and non windows, and I realised it simply boils down to processing power. The ONLY phone I have ever seen buck that trend was the excellent Sony Ericsson P900. Since then HTC has put a shoddy slow OS on shoddy old processor, the Samsung Omnia almost managed to do windows justice but samsung own lack of half backed effort let the otherwise good hardware down.
    I dont care how smooth or good the screen is. I want my phone to do things and I want it to do em yesterday!

     
  10. Maddog UK Says:
    November 16th, 2009 at 12:28 pm

    Get Android on it and it will fly!

     
  11. James Bassett Says:
    November 16th, 2009 at 1:01 pm

    Re: Ummar F Mahroof

    Worry not Ummar. It’s a 1GHz Snapdragon processor and it flies. Even with a dozen large apps there is no noticeable lag.

    “I can’t see how any fair review could be in favour of a stylus designed OS over a ground-up finger touch / multi-gesture OS.”

    Why is that? Sorry, just don’t get the whole capacitive screen thing (yes, used plenty). Why is using your inaccurate finger rather than a precise stylus an advantage? Is it just because you say it is? I’m glad PCPro are able to approach their reviews with an open mind rather than a bunch of half baked pre-conceptions.

     
  12. Paul Ockenden Says:
    November 16th, 2009 at 1:26 pm

    Hi @James – I get loads of emails from readers of the Mobile & Wireless column every month, and although some agree with you, liking stylus based phone interfaces, they (and you) are in a very small minority. If I had to guess at numbers I’d say significantly less than 10%.

    I suppose that 10% of the smart phone market would be an attractive proposition for a smaller player, but I really don’t believe that’s where Microsoft wants to be playing.

     
  13. Nicomo Says:
    November 16th, 2009 at 5:21 pm

    Wow – I’m impressed – I want one :)

     
  14. Ralph Hardwick Says:
    November 16th, 2009 at 9:19 pm

    @ James Basset – sorry, I wasn’t very clear. I mean I can’t see how any review of a OS designed for stylus (small icons and spacing) but butchered to work with fingers could be better than an OS designed from the ground up for finger use.

     
  15. Peter Chan Says:
    November 16th, 2009 at 11:41 pm

    The phone is designed to be used without a stylus. WM 6.5 is also much more finger friendly, the old style start menu is gone replaced by the honycomb similar to iphone but you scroll up/down instead across. WM 6.5 is a big step forward and will soon be replaced with WM 7.HTC sense/manila system is really nice to use. Most of the comments here from iphone and touch pro users are quite irelevant, obviously you have not used the phone. Larger screen,more sensitive screen, higher resolution, faster processor, better camera, etc,will it run the iphone close? you must be joking,It already beats it(in my opinion) and is going to get better. My wife has the 3GS its a great phone,but Im glad I chose the HD2

     
  16. Edward Hadley Says:
    November 16th, 2009 at 11:51 pm

    Its really funny reading Iphone users comments, obviously they want to justify their expensive trophies and Im sure the iphone will still dominate the market due to its musical affiliations but please try and realise when a piece of hardware with a higher specification is released, then there will be some areas that a lower specd product will not be able to match.

     
  17. Paul Ockenden Says:
    November 17th, 2009 at 9:11 am

    @Peter Chan – you say “WM 6.5 is a big step forward”. I’d take issue with that. It was a small shuffle forwards. Much too little. Much too late. I *really* hope Microsoft manages to pull something special out of the bag with WM7, but the company’s timing is dreadful. WM7 should have been here a year ago.

    It’s no wonder some of MS’s senior WM people have jumped ship and gone to work for other smart phone vendors such as Apple.

     
  18. Des Says:
    November 18th, 2009 at 11:02 am

    I have the 3Gs and it’s a useful multimedia device, but any of my WM devices are far better communications devices.

    Try and bring up the dialler of both and try and ring a contact, the workflow of WM is far better IMHO.

    Next, view an email and try and call the sender of the email (I assume that he is already a contact), WM is one press of a button while iPhone is two presses.

    I like the iPhone I have, but let’s be honest here, it’s not primarily a comms device. It’s very useful due to the app store, and has breathed new life into the Smartphone industry, but the HD2 is the new challenger.

    HTC WM devices are the only competition for the iPhone, purely due to the work with Android. Apple need to look at what people are doing with their jailbroken devices and incorporate this functionality into the stock O/S.

     
  19. Des Says:
    November 18th, 2009 at 11:04 am

    Regarding my comment above, I meant that HTC WM devices are the only WM competition, the Android platform is rapidly developing to a stage where it will have the usefulness of iPhone and power of WM.

     
  20. Knutty Boy Says:
    November 19th, 2009 at 10:44 am

    Most people care little about the miniscule differences in speed and which OS is being used. Most care about what you can do with it and without the apps, this phone is going to lose… badly.
    I have the previous Touch HD…. what a mistake!!!

     
  21. T Bateman Says:
    November 19th, 2009 at 6:29 pm

    This beats iPhone in every area except onboard storage. I include apps. Windows Marketplace is small, but there are far more apps that run on WM than iPhone.

     
  22. Endever Says:
    November 19th, 2009 at 10:19 pm

    I have a Hero with Android and my son has had an iPhone for over a year, that he traded for an H2 because the Windows interface was crap. He loves his iPhone but admits that my Hero is ‘getting there’. If only the android OS would sync properly with my Windows Calendar and Contacts I would be really happy not having to cope with the inferior Win’ Mobile OS. Android offers the greatest potential for app’s from the open marketplace and some of those available are really good. I would like to see more effort put into synchronisation and backup and hopefully, this will happen as the OS matures. Like the man says: ‘Put Android on the new HTC and it will fly’

     
  23. Essex Website Designer Says:
    November 25th, 2009 at 2:14 pm

    Had this phone for a week now and you cannot fail to be impressed with its quality and the web browsing and email function on it.

    My son how has an Iphone 3g instantly said he wants one. thats is indeed praise.

     
  24. malex Says:
    December 6th, 2009 at 9:16 am

    Why a stylus, well on HTC phones you can use handwriting, and a stlus has just come out for the HD2. Try handwriting or doing accurate drawings on an iphone. HD2 can have two applications running at the same time, iphone can’t. HD2 can be used on any network and sim can be changed if going abroad, spare batteries can be carried in case you cannot get it charged up. Screen resolution and video playing on HD2 much better than iphone. I could go on, but I feel the negative views above are from people that spent a fortune on iphones and are now jealous of the HD2.

     
  25. MobileSpoon Says:
    December 13th, 2009 at 1:53 pm

    I must admit I almost lost hope in Windows Mobile but this one… this one is so impressive it’s few leagues higher than other WinMo phones.

    I had a chance to use it for one night, and what a night it was… sigh…

    Gigantic screen (WVGA with capacitive touch), amazingly fast, huge size but very thin.
    Many improvements were added on top of the first HD that was also a very good product.

    2 things I didn’t like: D-Pad and the fact that the phone is so big but very thin, it makes it hard to hold…

    Read my review in here:
    http://mobilespoon.blogspot.com/2009/12/one-night-stand-with-htc-hd2.html

    Oh, and there’s this useless compass…

     
  26. Kai Jenkins Says:
    December 29th, 2009 at 12:19 am

    Hi,
    I have just read all these reviews and i must say that they are intresting to say the least. I have had an iphone and was impressed but also it did let me down and it spent a lot of time going backwards and forwards to the shop being fixed as the phone kept crashing. I thought that it might have been that i had bought a dodge phone and that it might have been a one off but after speaking to a lot of phone shop managers and speaking to apple themselves they told me that they have had many complaints about the iphone and that they have had to recall lots due to software problems (not only this 2 of my friends who have the new version have just had theirs recalled due to software problems). As a result i demanded my money back and went on the hunt for a new phone, i then came across the Touch HD which is brilliant. It is very like the iphone but a windows version and i belive it is all about personaly preferances to what suits your needs. I feel that the iphone has now become more of a statement in saying you have one then really using it for what it can do unlike to HD which i have which i use as my business phone and use nearly all the apps and often i have seen other people with the same phone and they also are using it in the same way, unlike some people i have come across who couldnt even tell you how to use certain apps on the iphone like how to access the camera or even the internet and when i said whats the point in having the phone their respones was “but its an iphone and its cool”, like i said its more of a statment to have one.
    After reading about the HD2 i am more then happy to go out and upgrade my phone for this as it sounds amazing and has everything i need for my day to day jobs. I would like to add to all those iphone owners, i admire your points and your fight to try and keep the iphone at the top of the market but all your comments sound a little like you are scared that there is another manufactor stepping on your feet and HTC may have just released a phone that will make the iphone shake a little in its boots, you may not agree with me but you have to admit that it won’t be long before HTC bring out something that will boul the iphone over and if its not HTC then another manufacter will.

    Thanks

     
  27. ahmad kammoun Says:
    January 18th, 2010 at 7:26 pm

    hi all, i am in love with this phone, i have the iphone 3g and N900, HTC HD2 and the blackberry storm 2 and htc hd2 is my fav….. i just have a question, allot of times when i lock my htc hd2 phone, the “slide to open” botton stops from responding to my finger and it doesnt open, it also happens when i am trying to answer a call, it just wont work and slide the bar to answer..or to unlock….what could be the solution?

     
  28. Grant Flint Says:
    January 19th, 2010 at 7:37 pm

    I had used the HTC HD2 for 3 days and now it is on its way back under my new contract.
    The camera is 5 MP but it looks like 2MP and it is pink in the middle (even after downloading the patch).
    The Video is poor and jittery as its just 25FPS for a phone that can support HD recording but HTC decided not to?.
    Large bulge on the back of the phone is the GLASS camera lens it sticks out like a sore thumb no matter what case you use on the phone and will be damaged in no time at all.
    the rubberised finish started to peel off at the sides.
    Poor battery, the other HTC handset before this had a higher capacity battery so now they fit a lower capacity battery with the large screen ?>
    Just a 2GB is supplied for memory (Micro SD)
    the box it came in was cheap and nasty and the wall charger is cheap and nasty mind you it is madeIN china by 5 year old kids .
    Bad phone but looks nice from the front a bit like my wife but turn it around….and you are in deep shock

     
  29. Grant Flint Says:
    January 19th, 2010 at 7:41 pm

    RE ahmad kammoun.
    Seen your post and yes it happened to me to.
    i tried all sorts but it did not slide over even after pressing hard…its a glitch yet for a new phone this should not be happening at all .
    My phone was sent back but when this did happen i had to shake it ..

     
  30. Turtle Says:
    February 9th, 2010 at 7:28 pm

    You guys make me laugh, tit for tat all the way. I have an ITouch, wicked piece of kit, great for games or apps, i expect the same for the Iphone as its basically the same kit with a phone unit in it, BUT you have to remember that IPhone/Touch has a much lower resolution than these new breeds and of course the age old argument, No Multitasking of apps where as this product has a larger screen, a larger resolution and multitasking capabilities. So peeps give up on the IPhone praise, its good but old hat now! Its about time this benchmark crap got reset!

     
  31. Alfred Says:
    March 23rd, 2010 at 8:59 am

    The capacitive touch seems good, except for the fact that if you want to deploy it in a corporate environemt, you will have to redisgn your interfaces which were designed for use with stylus. Otherwise, a great phone from HTC

     
  32. biggy Says:
    April 30th, 2010 at 6:31 am

    hate this phone returning tomorrow spastic browsers keyboard many sites incompatible i got sucked in by the hype anemic user manual ie sucks opera sucks i will deny i ever owned one

     
  33. logan Says:
    July 15th, 2010 at 5:14 pm

    i love this unlocked cell phone. big screen, fun to play with, the video’s and camera are crisp and easy to watch. my wife loves hers for the facebook and apps, htc is really steppin up this year. it’s great for my business too. the email and internet surfing is perfect. probably the best unlocked gsm phone of the year. we got our last 2 at gsmallover.com and they are great. 2 thumbs way up.

     
  34. sam Says:
    July 29th, 2010 at 6:09 pm

    wow this is an awesome phone! i love the screen and it’s really easy to text and call on. i’m not so big on the buttons below the screen though. my kids like to steal it for the games and apps during long car rides. when it comes to unlocked phones the hd2 is really great. i would say it’s better than unlocked blackberry phones but not quite as good as unlocked iphones. i’d be interested to see what the evo is like! i got this one from gsmauthority.com. they have the evo too, so maybe that’ll be my next phone.

     
  35. ordenadores Says:
    September 11th, 2010 at 7:00 pm

    it could be a perfect divice but..
    i had a fujitsu siemens n560 before, and it was excelento to use word for make my notes.
    i had to edit and change my notes at leas a few times during the day, and it was very easy make it with stilus,.
    with HTC TOUCH HD2 it os impossible.
    ok, i can write the note from the beggining, but it is too dificult and annoying to do this.
    i cant make like before – cut a part of text and past it after another one.
    i mean it is imposible to edit the text with this touch screen.
    and it is also very dificult to use finger instead of stilus.
    i want to change my HD2 for HD becouse i think it is the same powerfull divice but it has a STILUS

     
  36. Chris Says:
    December 4th, 2010 at 3:25 pm

    Tmobile sucks for selling us this crappy phone. It shuts down and drops calls for no reason. We have exchange the phone 3 times now and Tmobile refuses to let us switch phones. My wife has wasted 10 hours dealing with this crappy phone. I hate Tmobile!!

     

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