Posted on July 31st, 2009 by Barry Collins
Britain’s scandalous upload speeds
A letter to The Times this morning makes a spectacularly good point about British broadband. While the mainstream media has (rightly) been roasting the broadband providers for delivering only half the download speed advertised on the tin, “the real scandal is… that the upload speed may be only a thirtieth of this [headline download speed] figure”.
The Times’ correspondent is bang on the money. Ofcom’s broadband speed report claims that: “overall the average upload speed received by UK consumers is 0.43Mbits/sec, less than 10% of the average download speed”.
While that sounds a little sunnier than The Times man suggests, the report goes on to state that “even consumers on higher speed packages (20Mbits/sec cable and 16-24Mbits/sec DSL packages) receive an average of less than 0.7Mbit/s.”
Ofcom even provides a graph (shown below, click to enlarge) that reveals how little upload speeds improve for people on those premium, high-speed connections:
Does this really matter? If you’ve ever tried using an online service to back-up your PC, you’ll know it’s probably quicker to copy the files to a hard disk and drive it to the company. In fact, Amazon’s online backup service suggests you do exactly that.
Thankfully, there are signs of improvement on the horizon. BT says the 40Mbits/sec fibre lines it’s rolling out at the moment will have two tiers of upload speed: 5 and 10Mbits/sec. The company claims it might even be able to squeeze 15Mbits/sec uploads out of the fibre-to-the-cabinet (FTTC) technology. That’s potentially ten times as fast as Virgin Media’s 50Mbits/sec service, which only offers upload speeds of 1.5Mbtis/sec.
It’s been quite a while since BT could claim it was ten times as fast as Virgin…
Tags: broadband, BT, upload, Virgin Media
Posted in: Newsdesk
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11 Responses to “ Britain’s scandalous upload speeds ”
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July 31st, 2009 at 10:39 am
I work from home on a regular basis and use VPN and VOIP and I have the facility to use video to connect to meetings. However, I can’t use video as the Voice quality degrades so much. I would certainly like to see better upload speeds.
July 31st, 2009 at 12:04 pm
Aren’t Virgin in the process of trialling 10Mbits/sec upload speeds at the moment? So, upload speeds could get better in the future for us cable customers. As for BT’s claims that they’ll be able to squeeze 15Mbits/sec out of FTTC – I’ll believe it when they put it into practice.
July 31st, 2009 at 9:24 pm
I completely agree with Tim W. Working with large ISO files and needing to attend meetings, download and then upload daily builds of patches an asymmetrical connection that is reliably 10mb/sec would be far better than the just about 500kbps down I get at the moment.
BUT! BT won’t change anything. They’re too afraid of damaging their leased line revenues.
August 2nd, 2009 at 9:53 am
At last! Someone has got this issue into the media! I’ve been jumping up and down about this for years! I manage web sites and servers for clients all around the globe, and uploading applications and updates has been the bane of my life for over 10 years. I’ve asked ISPs to increase the upload rates innumerable times, and offered to pay more even, but none of them (BT, Virgin, and several minor resellers) have ever responded positively. Please keep pushing the issue. Thanks.
August 6th, 2009 at 8:16 am
Couldn’t agree more! I’ve been trying to use online backup for some time but with the less than 1mbit upload speed it’s a right pain. And the SDSL prices are ridiculous.
August 6th, 2009 at 9:35 am
What’s the problem? It’s no good saying “something must be done – it’s terrible!”
The reason the up<down is in the name of the service – ASYMMETRIC digital subscriber line (ADSL). It’s a technical and economic bodge. The Wikipedia article gives a pretty good run-through of it all. If you want faster uploads, then you’ll have to pay for it in one way or another.
It’s somewhat annoying when continual references are made by conurbanites comparing the virtues of BT with Virgin etc. For large chunks of the population like me, this is a dream world. The Virgin pipe stopped at Weston Super Mare when it’s fore-runners NTL/Blueyonder ran out of cash. That was nearly a decade ago and despite the recent consumer boom no-one has had the cash and wherewithal to push on with any sort of high-speed rollout.
The reason for that is probably the continual pressure on lowering costs which has made a ’service’ most suitable for the lowest common denominator at the expense of the bigger picture. The same thing is happening now with the ordinary postal service which at it’s inception was a brilliant concept.
To expand on what I said, it all has to be paid for in one way or another and ADSL is just a technical and economic bodge plastering over the cracks of an under-financed infrastructure..
August 6th, 2009 at 9:43 am
I use remote desktops a lot. One of the main problems I have is that as soon as I open a web page (for an update for example), MSN, Virgin, BT, Yahoo… start straming their video adverts and the system grinds to a halt.
Most of the download quotas are used up with straming advertising.
So the real upload, download and quota should be what your ISP is supplying you minus the adverts.
I set my pages to Google.co.uk, no streaming advers there, but if I go to Xerox for a printer, Dell for their 3 year old drivers, or a file download site, the amount of adverts is impossible.
August 6th, 2009 at 10:20 am
There are many versions of ADSL available to consumers, especially since the advent of ADSL2. If you have a requirement for higher upload bandwidth then ADSL2+M is a natural choice. This variety “pinches” some of the download bandwidth in order to create a more symetric service. Costs are no different to a standard ADSL line and in some cases, cheaper.
August 6th, 2009 at 11:44 am
Totally agree with most of what’s said here, though strangely deserves his/her tag for a most inconsistent and irrational (or perhaps I should say “pseudo-rational”) comment. It is only when a sufficiently large chunk of the populace starts jumping up and down shouting “something must be done – it’s terrible!” that government bodies and large corporations start to listen.
Furthermore, I don’t want techno babble reasons and excuses – I simply want it to work, and there are plenty of people paid huge sums of money who, supposedly, understand all these issues and are paid to deal with them.
That said, why they are bothering to even attempt to provide fantastic download speeds for “the masses” when “the masses” are, by and large, fairly happy with download speeds, is beyond my simple mind – surely priority should be given to improving upload speeds even if it has to be, to a limited extent, a trade off with increased download speed.
I am with Talk Talk, and have been very happy with them except for upload speed. I regularly have over 7Mbps for download, and used to get about UK average 0.43Mbps for upload until I was promised that I could double that if I upgraded. I did so immediately and am now enjoying…… 0.21- 0.25 mbps! Yes – they seem to have got their factor of two the wrong way round and several lengthy calls have so far failed to remedy the situation.
August 6th, 2009 at 1:03 pm
I don’t see why chucks of bandwidth can’t be reassigned from download to upload to meet the demands placed on the connection at any instant. I remember reading about this somewhere (possibly PC Pro), but it seems to never have caught on. I thought it was called VDSL but very hight data rate DSL seems to have taken over that abbreviation.
Automatic reassignment may try too much to second guess the users requirements but I would have thought that manually flicking the upward:downward ratio to 1:1 for say video conferencing or to 9:1 for online back-up should be feasible. Another idea as an alternative to expensive SDSL for SOHOs and SMEs I remember reading about was to obtain two ADSL lines, one configured upload:download at 1:9 and the other at 9:1. I’d have thought most business would have two phone lines, one for voice and the other for fax.
If anyone more technically savvy than me would like to jump in here, please do. I realise some of my points may have been mis-informed.
PS to SKGiven, Adblock Plus works a treat in firefox for blocking bandwidth choking ads. Can block flash content too, as can FlashBlock and Flash Killer.
August 6th, 2009 at 9:03 pm
You get what you pay for. I am with Pipex and get 11Mb/s down and 1Mb/s up for £19/month.
http://www.speedtest.net/result/534130968.png