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Posted on July 9th, 2009 by Barry Collins

iPhone and Palm Pre owners locked to Britain’s patchiest 3G network

iPhoneOfcom has published detailed maps of Britain’s 3G mobile data coverage – and they make grim viewing for owners of the iPhone and the forthcoming Palm Pre.

Both Apple and Palm have decided to lock their devices exclusively to the O2 network. But as Ofcom’s network-by-network maps show, O2 has by far the patchiest 3G coverage of any of the UK’s five mobile networks.

O2 3G coverageAs we can see from the O2 coverage map shown above, vast swathes of Wales, Scotland, the north of England, Norfolk and Cornwall have no 3G coverage whatsoever. Even parts of London and the Home Counties are not covered.

In typical Ofcom fashion, the regulator doesn’t even have the confidence to back its own data, stating clearly that the January 2009 map data “was not collected for the purpose of examining detailed mobile coverage therefore the availability or quality of mobile services cannot be assumed from these maps”.

So I visited O2’s own website and decided to inspect the company’s own HSDPSA coverage map (shown below right). It paints a remarkably similar picture, with Wales, Scotland, East Anglia and the South West virtually bereft of 3G coverage.O2 3G coverage

The iPhone requires a decent 3G connection to take full advantage of key features such as the App Store, full web browsing and downloading maps – the very same features that O2 and Apple trumpet in their glossy TV adverts. So why are Apple and Palm hitching their wagon to a network that patently can’t deliver such services to large parts of the UK?

If Ofcom needs a good reason to ban phone manufacturers from signing exclusive deals with mobile phone networks, it’s just found one.

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9 Responses to “ iPhone and Palm Pre owners locked to Britain’s patchiest 3G network ”

  1. Hugo Says:
    July 9th, 2009 at 8:54 am

    Looks like about a quarter of the coverage is out at sea. Useful that.

     
  2. Martin Says:
    July 9th, 2009 at 9:35 am

    If I’d known how actually poor the coverage is I would have thought twice before getting onto the O2 contract

     
  3. muck Says:
    July 9th, 2009 at 9:50 am

    Actually that’s awful. Does this mean that the iPhone is useless for surfing the web in Scotland and Wales and Apple never mention that.
    I must admit I lose 3G quite regularly where I am and judging by the map I’m meant to be very well covered

     
  4. stu Says:
    July 9th, 2009 at 9:57 am

    why cant i have an iphone contract with an isp with superior coverage? why doesnt o2 have any competition in this market space which would lead to reduced prices?

    i dont understand how o2 get away with this. surely this directly restrains trade and reduces competition which is in direct violation of the anti competitive laws europe regularly slaps microsoft with.

     
  5. Hamish Says:
    July 9th, 2009 at 10:04 am

    If the EU can attack Intel and Microsoft then why can’t they do the same for Apple. At the total cost of an Iphone with contract it’s simply too expensive to consider. It’s a shame.

     
  6. james016 Says:
    July 9th, 2009 at 11:41 am

    What about EDGE/GPRS coverage in the UK? I have found 3g to be quite pointless compared with EDGE. It is barely faster and kills the battery more quickly.

     
  7. Peterwgtennant Says:
    July 9th, 2009 at 9:49 pm

    Hasn’t O2 signed a deal with Vodafone to share network coverage (http://www.guardian.co.uk/business/2009/mar/23/o2-vodafone-mobile-networks)?

    Unless this proves to be a very peculiar definition of the word ’share’, then I suspect your ‘good reason’ might soon be obsolete – if not then I’m sure Ofcom would still make that argument…

     
  8. kip Says:
    July 10th, 2009 at 9:47 pm

    Why do we put up with this? Why do we just calmly in queues and never complain?

     
  9. Michael Snaith Says:
    September 27th, 2009 at 10:34 pm

    Why can’t I buy the phone I need (iPhone or Palm Pre) but not use it through the network that is best for me (Orange or Vodaphone)? How can we change this disgraceful anti-competitive situation?

     

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