http://www.pcpro.co.uk/blogs/2009/06/01/the-delights-of-it-customer-service-no-really/ Blogging in the real world Sun, 12 Feb 2012 23:44:42 +0000 http://wordpress.org/?v=2.8.4 hourly 1 http://www.pcpro.co.uk/blogs/2009/06/01/the-delights-of-it-customer-service-no-really/comment-page-1/#comment-66853 Bob Amsbury Wed, 03 Jun 2009 17:24:51 +0000 http://www.pcpro.co.uk/blogs/?p=5698#comment-66853 I had a similar experience last summer with BT and British Gas - both very helpful and easy. Demon on the other hand were a nightmare. I got passed through 4 different phone queues with people who didn't know what they were talking about and eventually had to wait for a call back that never came! Needless to say I have now switched... I had a similar experience last summer with BT and British Gas – both very helpful and easy. Demon on the other hand were a nightmare. I got passed through 4 different phone queues with people who didn’t know what they were talking about and eventually had to wait for a call back that never came! Needless to say I have now switched…

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