Posted on April 8th, 2009 by Stuart Turton
Wikipedia: the defence
Reading Oliver Kamm’s critique of Wikipedia on the First Post was an eye-opening experience. It was the first time I’ve enjoyed reading something that so completely failed to grasp the subject under discussion. Take the following paragraph, for example.
“Whereas science and learning pursue truth, Wikipedia prizes consensus. Wikipedia has no means of arbitrating between different claims, other than how many people side with one position rather than another. That ethos is fatal to the advancement of learning. Ideas are refined by being tested; scientific method presupposes scrutiny, experiment and conflict.”
The problem is that this argument, while beautifully stated, has all the substance of a passing cloud. Of course “ideas are refined by being tested,” but when has this ever been the job of an encyclopaedia?
An encyclopaedia is a compedium of current learning, not a rigourous assesment of it. When the Encyclopaedia Britannica first printed an explanation of Special Relativity it did not challenge Einstein’s math. It reported the theory held at that time. When physicists tweaked the theory, such changes where reflected in the next edition. Britannica did not spur the debate, or hold it back. This stage happens long before the theory appears in print. Contrary to Kamm’s argument, an Encyclopaedia is not a forum for competing theories – that happens in scientific journals, labs, law courts and universities.
The idea of “arbitrating between different claims” and theories places on the humble encyclopaedia a task it is singularly ill-equipped for. Arbitration supposes that the arbitrator has a deeper understanding of the issues under debate than the parties presenting the case. This does not hold for encyclopaedias. How can the editors have a deeper understanding than the contributors?
Evidence of this point – something Kamm completely fails to provide throughout his piece – can be found in the fact that Britannica ignored the early teachings of Sigmund Freud. Who could it possibly have called on to assess his theories? In this case, Britannica was forced to wait for exactly the thing Kamm rails against Wikipedia for: “consensus”. Britannica waited to see if Freud’s teachings would attain social traction and then included them.
Encyclopaedias, Wikipedia included, are mirrors of current thought – nothing more. The development of ideas and the job of an encyclopaedia in presenting those ideas are apples and oranges. You can stick the two in the same basket, but don’t criticise one for not being the other. And, if you’re muddled enough to do so, as Kamm does, then at least have the consistency of thought to rail against all encyclopaedias instead of picking on the one with the biggest name.
Lacking intelligence
My problems with this article don’t stop there, though. Take the following line.
“It is also, by design, an anti-intellectual project. Wikipedia recognises no intrinsic value in competence or knowledge; its guiding principle is agreement rather than truth.”
I can only assume, that by “anti-intellectual project”, Kamm is arguing that there’s no specialist academic, or professional figures writing the peices. For a man so enamoured by scientific method to pre-suppose that “much of its content is a pile of dross” without reference to any study or evidence is hypocrisy of the highest order. Especially when the only remotely comprehensive investigation into the matter was conducted by the respected journal Nature, which found that both Wikipedia and Encyclopaedia Britannica were about as accurate as each other on their science articles.
Even supposing his original argument wasn’t made of fog, the argument that Wikipedia’s “guiding principle is agreement rather than truth” is nonsense. Wikipedia’s greatest problem is that its guiding principles are unknown. Power rests with a select group of editors who have the power to alter, criticise or take down articles with impunity. Who governs them? What guides them? We don’t know. Their decisions aren’t based on agreement but whim. As for truth – there are scores of pyschologists who refute Freud’s theory of the Oedipus complex, does that make it false? Again, Kamm misrepresents the point of an encyclopaedia. Its duty is not to find the truth, but to report current theory as best it can, often in terms the layman can understand.
Given the fact that Wikipedia can be updated every minute, rather than every 25 years, I would suggest on this point, at least, the online encyclopaedia has the advantage. Which brings me nicely to his point that “Intellectual inquiry involves testing ideas against the canons of evidence. Wikipedia’s ‘community’ offers members a different route to recognition – one shorn of the burden of earning it.”
It’s a lovely turn of phrase, but one which again betrays a lack of understanding of the subject it addresses. Contributors to Wikipedia earn nothing. There’s no recognition to be had. Indeed it is this anonymity which has become the focal point for Encyclopaedia Britannica’s far more lucid attacks on the site. Accuracy, it argues, is a matter of professional pride. A name bestows prestige, but also accountability. If you’re a professional contributing to Britannica and an inaccuracy is found it’s on your head. Not so with Wikipedia.
This point alone doesn’t mean Wikipedia’s articles are worth less than Britannica’s. For all we know they’re being created by the same people. It just means there’s no obvious recourse if an inaccuracy is found.
Missing the point
What strikes me as strange about Kamm’s piece is that there are plenty of valid criticisms he could have aimed at Wikipedia – some of which we have touched on – and yet he ignored them all. Instead he seems determined to swing his sword at a phantom hydra, cutting off heads that don’t exist. I’ll finish with the paragraph that left me smiling and shaking my head all at once.
“In a culture that prizes discovery and education, respect is never an entitlement. It is earned, and then still contingent, to the extent that ideas prove their resilience against attacks. Wikipedia does not adhere to those standards of intellectual inquiry.”
What Kamm seems to have missed here is that Wikipedia is the idea and that every day it demonstrates its resilience against attacks. Whatever the worth of Wikipedia’s articles, perhaps its greatest value is that it has demonstrated the viability of accumulating information and distributing it freely.
In that sense, Wikipedia has much in common with the printing press. Whereas the printing press managed to rip apart the clergy’s monopoly on learning, Wikipedia has ripped apart the belief that knowledge is a commodity. In this way its social impact may be just as great as that of the printing press – surely that is worthy of respect?
Tags: First Post, Kamm, wikipedia
Posted in: Newsdesk
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9 Responses to “ Wikipedia: the defence ”
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April 9th, 2009 at 3:31 pm
I actually enjoyed reading that so much that I’m not motivated to go back and read the original piece. Mr Kamm sounds like someone who enjoys the sonority of their own verbosity and positively revels in blowing smoke in the eyes of the reading public. A fine deconstruction Mr Turton.
April 9th, 2009 at 3:39 pm
Appreciate it c6ten. It really is a very odd argument he puts forward.
April 10th, 2009 at 12:37 pm
It’s weird, but it’s not as unsupported as you suggest. Our own Mr Pountain related his findings in generating a Wikipedia entry based on first-hand experience, only to get a brush-off of monumental and bureaucratic indifference from some snot-nosed kid of an editor.
Perhaps the root of the problem now is that Wikipedia’s invitation to participate is 90% spin? I certainly edited a page early on, based on personal information, and gave up on the whole idea when it subsequently, simply vanished. No explanation, no right to appeal, no due process: what that proved to me is that the dominant knowledge-acquisition metaphor on Wikipedia owes more to figuring out Zork, than it does to capturing the realities of contemporary life. Oh, unless you want to exhaustively catalogue twists and turns in soap-opera plotlines. Then it’s brilliant.
April 10th, 2009 at 3:46 pm
Totally agree with you Steve
At least a “proper” encyclopedia is accountable for what it publishes. It’s reputation rests with the accuracy of its research into the subjects it choses to publishes. In contrast, every Tom, Dick or Harry (well almost – if you ignore Dick Pountain) can publish anything they like. The breadth of material on Wikipedia is now so large that I would guess that it is impossible to verify the accuracy of any of it. Where is the accountability? Is the news of the world any more or less a reliable source than Wikipedia. How do we know that for example, Microsoft, or Gordon Brown are not abusing the resource to publish the material it would like people to read, rather than the facts Having said that I do look up many technical things on it and give the links to my Students (yes I am an academic). In many cases it differs sufficiently from the original published work for it to be mi-interpreted.
April 10th, 2009 at 3:47 pm
I?ll leave it to others to judge Wikipedia itself, but the Nature study comparing it with Britannica truly was a pile of dross. It was not ?remotely comprehensive,? it did not find that Britannica and Wikipedia ?were about as accurate as each other on their science articles,? and what findings it did claim were spurious because the way the study was conducted was invalid. If Nature is ?respected,? it deserves to be less so for having put its name to this caricature of objective investigation.
http://tinyurl.com/bnlcbm
http://tinyurl.com/c7auds
http://tinyurl.com/gwo7l
http://tinyurl.com/csxnra
http://tinyurl.com/coujon
http://snurl.com/djc47
Disclosure: Nicholas Carr is today a member of Britannica’s editorial board, but he was not at the time he wrote the above posts.
Tom Panelas
Encyclopaedia Britannica
April 12th, 2009 at 11:10 am
Bzzzt! Non-sequitur. Something being broad doesn’t make its parts un-verifiable; it just means there has to be an equally broad base of reviewers. The monumental irony of Wikipedia in this context at least, is that it comes from the American culture – where journalists are professionally required to validate their initial source, and give the subject a specific right of reply – all rules that Wikipedia seems to find superfluous.
The other side of the coin – that the editorial board play fast and loose with the mix of public and private information about their own status, identity and experience – has to be a serious showstopper.
April 13th, 2009 at 10:58 pm
Wikipedia, with a 97% share of the online encyclopedia market, has forced Microsoft to shut down Encarta. How long will it be before Wikipedia claims the prize scalp of Encyclopaedia Britannica?
Encyclopaedia Britannica did not think that an open source product like Wikipedia would significantly challenge the credibility of its brand. They were dead wrong and Encyclopaedia Britannica’s staff seriously misread the global market. They are now very concerned about the widespread use of a free Wikipedia vs their paid subscription model. From a corporate and financial perspective, Encyclopaedia Britannica is in significant trouble.
It will be interesting to see if Encyclopaedia Britannica survives, but recent indications do not look good. It is the combination of a) the success of Wikipedia and b) improved search engines that has put financial pressure on Encyclopedia Britannica over recent years. Many libraries, schools & individuals are questioning the need to pay for sets of expensive books, or to subscribe to Encyclopaedia Britannica Online, when the content is free on the internet, and much more comprehensive.
April 14th, 2009 at 5:08 pm
S. Stephens has made this comment before on other blogs, without change, under the name S. Williams. This is simply lazy blogging. I have answered it elsewhere, but will do so again.
I am commercially responsible for Britannica’s operations in Europe, Middle East and Africa. In these markets our academic, library, schools and consumer business grows. Over the last two years, for example, more people have paid us more money each year in each sector to subscribe to our products. Our subscription renewal rate in academic and library markets is 98%, indicating approval and confidence in what we publish and how we do it.
The difference between Britannica and Wikipedia is between mission, values and execution. In the schools context, for example, you have to be a consenting adult to understand how to read Wikipedia: you have to know how to read the medium, as you do with any other communications medium – newspapers, TV etc. A schoolchild doesn’t have the experience to do this: she or he has no means of telling whether a Wikipedia article is written by a professor, a mad professor or a madman or all three. In all my discussions with Wikipedia folk, they don’t suggest that anyone should use the material in Wikipedia as facts in school or academic work without checking a second source. Which is fine, they know what they are doing.
Britannica has a different proposition. We have 4,500 contributors around the world who are eminent in their fields. We commission them to write articles and pay them. We have 100 editors who fact-check the material, edit it for style and tone so that there is a consistency of reading level; we edit it for language level, since we publish separately for adults, teenagers and children. We refresh and update continuously. People use Britannica because they have confidence in the material.
We believe this way of publishing offers editorial value to our users and that this value can be expressed as a commercial transaction. For consumers we ask that they pay us the equivalent of One Pound Sterling per week. We think this is very reasonable. Teachers and students receive the material free in any institution that subscribes on their behalf – as growing numbers do.
I ask Mr or Ms Stephens (or Williams) to be a little less Wiki and a little more Britannica in her or his public correspondence – and write fresh text rather than simply pasting old opinions.
Ian Grant
April 18th, 2009 at 4:35 pm
Has nobody else noticed that the original article in question was posted on April 1st and is therefore a well constructed hoax, so it’s swinging sword cutting the heads off of imaginary hydra heads is also imaginary.