Posted on January 26th, 2009 by Darien Graham-Smith
Second-hand? Several days-hand, more like
Well, it’s done: over the weekend I bit the bullet and ordered my second-hand PC for the £250 Challenge. It’s a decent-looking machine, with a Core 2 Duo processor, 2GB of RAM and a 19in TFT, which should make it a very viable desktop PC. Hopefully our dear editor Tim Danton will agree when he comes to judge our entries.
But getting to this stage has been a monumental hassle – far more so than I’d anticipated. When I volunteered for the £250 Challenge I thought buying second-hand would be easy: just scout around the various classified and auction sites, visit the local second-hand shops, draw up a shortlist, fire off a few emails, bish bash bosh, job done.
eBay the better
My first reality check came when I discovered the extent to which the second-hand market has coalesced around eBay. It’s not the only game in town – Gumtree and Craigslist are obvious alternatives, and after my last post some of you kindly directed me to sites specialising in refurbished and overstock machines, such as IT Auctions and ITClear. But next to the thousands of systems on eBay their listings look very sparse. And while High Street shops like Computer Exchange offer instant gratification, their stock is generally even more limited.
There’s one obvious reason for eBay’s dominance: having got into the game early, eBay has benefited hugely from the network effect. Buyers go to eBay because that’s where the sellers are, and vice versa. But it’s not just the range of items that makes it a winner: as I browsed around I quickly found that eBay’s search templates and filters made it easy to drill down to the products I was interested in, while other sites left me browsing through irrelevant ads.
Plus, when I found an eBay listing I liked, I felt confident the item was still available, which is more than I could say for the week-old classifieds that turned up on other sites. In short order, the clarity and convenience of eBay won me over.
Auction stations
But eBay wasn’t a perfect solution. The first problem I hit was that with auction-type sales it’s almost impossible to stick to a budget. When I placed bids on systems close to £250, the price inevitably crept over my limit and someone else ended up winning the auction. If I focused on cheaper systems I ran the risk of paying over the odds for a clapped-out old banger of a PC.
And of course, when you lose an auction you’re left simply waiting around for another suitable one to conclude, which is a huge waste of time. I wrote off much of Friday and most of my Saturday trying (in vain) to sneak a bargain under the hammer, before giving up on auctions altogether and switching my attention to the “Buy It Now” listings.
We want it now
This brought its own complications. Though eBay is best known as a site for private sales, it also hosts tens of thousands of “eBay shops”, through which back-room merchants peddle refurbished and custom-built PCs (and other goods), normally on a fixed-price basis.
There’s no particular harm in buying from a reseller like this – indeed, they may well be more knowledgeable and organised than your John Smiths looking to make a few quid off their old Packard Bell. But for me to do so would hardly be within the spirit of the £250 Challenge… so once I switched to “Buy It Now” I was left wading through thousands of commercial listings trying to find a bona fide individual from whom to buy my system.
Sell me lies
On the way, incidentally, I noticed a shocking amount of flagrant mis-selling, normally from unscrupulous resellers looking to take advantage of ill-informed shoppers. A favourite trick was to multiply the processor speed by the number of cores, so a 3GHz Core 2 Duo would be advertised as a 6GHz CPU (indeed, I saw several Phenom systems advertised with a remarkable clock speed of 10.4GHz). Base systems would often be advertised with a photo showing a large TFT monitor. Other product images were superimposed with bogus awards or company logos. I noted several unauthorised uses of the PC Pro masthead and award logos, none of them relating to products we’ve actually endorsed.
And when I did find an honest-to-goodness private seller, the item was all too often listed as “collection only” – raising the effective price and throwing a side order of inconvenience into the bargain (unless you’re lucky enough to live next door to the seller, which isn’t likely). Most annoyingly of all, several advertisers thought this constituted “free delivery”, and advertised their items accordingly.
Time, time, time… see what’s become of me
Eventually, at mid-morning on Sunday, I found a system that had a reasonable specification, at the right price, from a seller who was willing to deliver. Needless to say, I leapt at it. The transaction itself went smoothly, and, assuming the seller is as good as his word, it should be with me later this week. Looking across at the systems David Bayon and Mike Jennings are putting together, I think it might measure up rather well.
But though it looks like my tale has a happy ending, it came at quite a cost. Before you start scouring eBay for your next computer, remember just how many hours I ended up sinking in pursuit of a system that was right for me. You’ve heard the old canard about Linux: they say it’s a great way to save money, so long as you don’t value your time. Well, the same applies, with knobs on, to buying a second-hand PC.
Tags: auctions, classifieds, duck soup, ebay, £250 challenge
Posted in: Random
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January 26th, 2009 at 1:22 pm
I’ve bought several laptops and assorted parts of laptops off eBay, and never had any problems – but you do need a good knowledge of the items you’re looking at, and for more expensive items be careful who you buy from.
March 16th, 2009 at 2:32 pm
[...] as far as I’m concerned, my only competition is Darien’s Ebay-sourced system, which came not only with a monitor but also speakers and a multifunction device (albeit one with a [...]
September 30th, 2009 at 9:30 pm
Agreed – ebay can be a great source of parts and computer equipment. Just make sure you have a good contact with the seller
John, eLottery Syndicate, UK.