http://www.pcpro.co.uk/blogs/2008/12/05/yet-another-ofcom-own-goal/ Blogging in the real world Mon, 23 Nov 2009 16:31:01 +0000 http://wordpress.org/?v=2.8.4 hourly 1 http://www.pcpro.co.uk/blogs/2008/12/05/yet-another-ofcom-own-goal/comment-page-1/#comment-20196 Walter Pugh Fri, 05 Dec 2008 17:33:39 +0000 http://www.pcpro.co.uk/blogs/?p=4506#comment-20196 Although speed is definately an issue, to me, as a user it is the convoluted 08xx system that really narks. Getting through is just the start of your problems, getting something done is another whole new hassle. Considering these telco companies are in the business of communications they seem to lack the ability to communicate. Although speed is definately an issue, to me, as a user it is the convoluted 08xx system that really narks. Getting through is just the start of your problems, getting something done is another whole new hassle. Considering these telco companies are in the business of communications they seem to lack the ability to communicate.

]]> http://www.pcpro.co.uk/blogs/2008/12/05/yet-another-ofcom-own-goal/comment-page-1/#comment-20163 Minou Fri, 05 Dec 2008 11:34:40 +0000 http://www.pcpro.co.uk/blogs/?p=4506#comment-20163 While I agree with much of what Barry says I think its important to note that while OpenReach have a monopoly of the last mile there will always be a part of the system over which the ISP will have no control...so they are then at risk of being penalised for issues outside their control while the user, having moved ISP's will then discover that the issue wasn't the ISP at all. I believe we need a truly independent org to maintain the lines, not a part of BT While I agree with much of what Barry says I think its important to note that while OpenReach have a monopoly of the last mile there will always be a part of the system over which the ISP will have no control…so they are then at risk of being penalised for issues outside their control while the user, having moved ISP’s will then discover that the issue wasn’t the ISP at all. I believe we need a truly independent org to maintain the lines, not a part of BT

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