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Posted on September 25th, 2008 by David Bayon

The NeverEnding Beta (Google, 2004)

Remember when Gmail first arrived? Unless you’re unlucky enough to be called John Smith you probably got the username you wanted first time, and without having to add six digits on to the end. Then you experienced the fun of sending invites to your mates so they could join you in your exclusive little club – after all, Gmail was still in beta, they couldn’t have every Tom, Dick and Harry overwhelming it before it hit its stride.

GmailFast-forward four and half years and guess what? Google Mail, as it’s now known, still has that little BETA label under it, and it shows no sign of buggering off.

Over at the Royal Pingdom they’ve gone through the whole Google catalog and counted the applications that are in beta today. While 22 out of 49 may sound reasonable – Google is always coming up with innovations, after all – when you realise that these include Google Mail, Docs, and Product Search, you have to wonder if Google interprets the word beta in the same way as the rest of us.

The chaps over at Network World thought exactly the same thing, so they put it to Google: what exactly does beta mean to your product development cycle? The answer says a lot about how online computing is changing the way we go about things.

“We believe beta has a different meaning when applied to applications on the Web, where people expect continual improvements in a product.  On the Web, you don’t have to wait for the next version to be on the shelf or an update to become available.  Improvements are rolled out as they’re developed.  Rather than the packaged, stagnant software of decades past, we’re moving to a world of regular updates and constant feature refinement where applications live in the cloud.”

So Google’s online products are constantly evolving things, that much is obvious to anyone who’s used them – but by this logic those beta labels won’t ever be removed. In ten years time Google Mail (BETA) will be the most complete in-progress software available, and Chrome (BETA) will still be the new kid on the block next to the arthritic Internet Explorer 18 and Firefox XIII.

Maybe it’s a perception thing, with Google afraid of looking like one of the boring mainstream. Or perhaps it just likes the cushion those beta labels afford it should anything go wrong. Either way, Google’s own NeverEnding Story is beginning to get a little bit silly.

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5 Responses to “ The NeverEnding Beta (Google, 2004) ”

  1. c6ten Says:
    September 25th, 2008 at 5:02 pm

    I got into a fruitless exchange with the Wall Street Journal’s tech columnist over the meaning of ‘beta’. Apparently it’s “meaning has changed over the years”. I was unable to ascertain what it exactly now is supposed to mean, but apparently it doesn’t mean what you think it means, whatever that is. It seems the term has been hijacked from it’s original technological roots and is now just a marketing slogan. C’est la vie.

     
  2. Noghar Says:
    September 26th, 2008 at 10:22 am

    It’s an all-purpose cop-out like ‘may contain nuts’. If the app crashes losing all your data they can shrug and say it was only a beta version.

    OTOH I am reminded of Disney’s policy of calling every film they released ‘A New Disney Classic’ knowing that news programs would parrot the phrase and make people think the latest Disney movie was worth seeing when in fact it was Pocahontas or The Emperor’s New Groove.

    Terms like this don’t change their meaning spontaneously – marketing departments debase them.

     
  3. Jobby Says:
    September 26th, 2008 at 11:51 am

    What’s wrong with The Emperor’s New Groove? It’s an awesome film!

    “Pull the lever, Kronk! Wrong lever! Why do we even have that lever?”

    Classic. Absolutely fantastic! :o )

     
  4. Corydoras Says:
    September 26th, 2008 at 2:57 pm

    Terms like this don?t change their meaning spontaneously – marketing departments debase them.

    The word “broadband” is a case in point.

     
  5. big_D Says:
    September 26th, 2008 at 4:43 pm

    For me, Beta means that a product is not ready for general public consumption – and corporates think the same. Google products will not really be accepted by major companies, all the time the products have the Beta attached to the name.

    Chrome and Android will have to come out of Beta status if they are to be taken seriously.

     

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