Comments on: Email etiquette – rules 1 & 2

By: Qman

Qman — Fri, 19 Dec 2008 17:37:46 +0000

Apparently, my boss received some guide in a training before and he somehow is convinced that using “quotation marks”, italics, bolds, underlines, borders, and all caps being rude… He said for me to consider it a warning not to use that with him. What an idiot! I can see about the all CAPS BECAUSE THAT”S THE EQUIVALENT OF SHOUTING! (Which I never do…) However, to be typographically correct, I often quote things that people say. If it truly happened, if HE him self said it, WHY can I NOT quote him as a reference…

That warning that I got from him was very idiotic and doesn’t make any sense at all…

By: DBT

DBT — Fri, 26 Sep 2008 13:14:53 +0000

In my work I send and receive a lot of e-mails… Most I receive are questions/querys/how to’s and most I send are simply responses.

This being the case if I don’t tend to notice if I don’t get a “thank you” response.
But I don’t mind if I see one pop up – I spend the day working through my mail from the oldest first, responding to each in turn, and if I see a thank you I think that’s nice and press delete.
I’m more worries about them coming back with further questions!

By: Tim Danton

Tim Danton — Fri, 26 Sep 2008 08:19:08 +0000

@Alex Even though I’m not sure yours is morally right, I suspect it’s the best choice in terms of career!

@Gordon – I think you’ve summed it up well there. Until someone comes up with something better, I think that’s my official answer to email etiquette rule #2.

By: Gordon Paterson

Gordon Paterson — Fri, 26 Sep 2008 06:46:15 +0000

If the email is marked urgent, or is urgent from the tone of the email than an acknowledgment is best.
Next day response to a non-urgent email is normally acceptable.

By: Alex Pepper

Alex Pepper — Thu, 25 Sep 2008 15:22:36 +0000

It really depends on who sent me an email, if they’re important I’ll definitely send an acknowledgement!!!